How can you speak and be heard
and, what is heard and understood is exactly what was said?
How do you listen with your ears and,
‘see’ the spoken words with your eyes?
You need gut to be a good speaker and a good listener,
you must still distractions and focus on the task at hand,
effective communication is hard work,
it’s a synergy of body language, thought process and spoken word.
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Katherine Hampsten: